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Accessibility Statement

for ShadeTree Counseling, LLC

Commitment to Accessibility

ShadeTree Counseling, LLC strives to ensure that our website is accessible to all individuals, including those with disabilities. We aim for a digital experience that matches the usability of our in-office services—promoting an inclusive environment for clients, caregivers, and website visitors alike.

Guidelines and Compliance

We have designed our website in alignment with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA wherever technically feasible. These standards are widely recognized as the benchmark for web accessibility (Wikipedia, Acquia).

Additionally, while Florida law (e.g., Florida Accessible Electronic and Information Technology Act) primarily mandates accessibility for state agencies, we strive to follow similar standards. We adhere to ADA Title III obligations, as a provider of public-facing services, to avoid discrimination on the basis of disability.

Accessibility Efforts Taken

On this site, we have implemented the following accessibility features based on Wix’s hosting guidelines:

  • Site language declared for screen reader compatibility.

  • Consistent heading structures across pages for easier navigation.

  • Meaningful alternative text for images to assist visual impairments.

  • Color contrast optimized to meet WCAG AA standards.

  • Reduced motion features, where possible, to accommodate users with vestibular or cognitive sensitivities.

  • Accessible media elements, including captions or transcripts for audio/video content.

  • Logical content order that supports sequential navigation using keyboard and assistive technologies.

Known Limitations

We are actively working to minimize any barriers. However, some third-party widgets or embedded content may not fully conform to accessibility standards. Where this occurs, we will make every effort to provide equivalent content in an accessible format upon request.

Physical Office Accessibility

We support mental health counseling via a telehealth (online) presence, and thus do not have a physical office location.

Request Assistance or Provide Feedback

If you encounter any difficulties accessing information on our site or need support due to a disability please contact us at the email address below.

When contacting us, please include:

  • The web page or document you tried to access

  • The issue you encountered

  • Your preferred format or accommodation, if any

  • Your contact details (so we can follow up)

We will respond to your accessibility request within 5 business days and make reasonable accommodations when possible.

Ongoing Improvements

Accessibility is an ongoing commitment. We regularly audit our site, update features, and train team members to improve accessibility. Substantial updates to this statement or our practices will also be noted in this section.

Legal Context & Best Practices

  • While not a government entity, we voluntarily follow WCAG 2.1 AA guidelines as emerging best practice.

  • As a mental health provider compliance with ADA Title III is a vital part of our ethical and legal responsibility.

  • Federal and Florida accessibility laws reinforce the importance of equal access—particularly in health-related services—even though state mandates like Section 508 apply primarily to public institutions (Recite Me, Florida Health Agency, Florida Department of State, flofr.gov).

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